Letting agency partner

LM Heating & Plumbing is fully Gas Safe and OFTEC registered, giving our clients complete confidence that all work is carried out safely, professionally and in full compliance with current regulations.

Our experienced engineers are qualified to work across domestic and commercial properties, enabling us to provide a comprehensive range of services. 

Whether managing a single property or an extensive portfolio, we have the expertise and resources to support all your heating and plumbing requirements.

For complete peace of mind, we maintain comprehensive insurance cover, including Public Liability, Employers’ Liability, and Professional Indemnity Insurance, ensuring both our clients and their properties are fully protected.

Clear communication is at the heart of everything we do. Our dedicated and experienced office team ensures every enquiry is handled promptly and professionally, providing a reliable point of contact for both property managers and tenants.

Our back-office team manages all appointment scheduling directly with tenants, reducing the administrative burden on your staff while keeping you informed throughout the process.

We also proactively monitor compliance requirements, helping to ensure landlord gas safety certificates, servicing, and planned maintenance are completed on time. This allows letting agents to have confidence that their properties remain compliant and well maintained.

Our commitment to efficient communication, accurate scheduling and proactive administration ensures every job is managed smoothly from initial enquiry through to completion.

We take the hassle out of managing annual Gas Safety Inspections (CP12s), ensuring your properties remain compliant and certificates are renewed on time.

Our dedicated office team proactively monitors certificate expiry dates and contacts tenants directly to arrange appointments at a convenient time, removing the administrative burden from your property managers.

Once scheduled, each inspection is allocated to one of our qualified Gas Safe engineers, who carries out the inspection in full accordance with current Gas Safe regulations.

Following completion, the Gas Safety Certificate is issued promptly in PDF format and emailed directly to the relevant parties for your records.

To ensure no certificate is overlooked, our management system automatically schedules reminders well in advance of the renewal date. This proactive approach helps eliminate missed inspections, maintains full compliance, and provides complete peace of mind for both letting agents and landlords.

Our business model is built around being a highly responsive and reactive team.

We have five engineers on the road every day, strategically scheduled to respond quickly to urgent call-outs and emergency situations. This allows us to provide a fast, reliable service while maintaining a high standard of workmanship and customer care.

Absolutely. We stand behind the quality of every job we complete.

All replacement parts supplied and fitted by LM Heating & Plumbing are covered by a 12-month workmanship guarantee, giving you confidence in the quality of our repairs. All installation work is also backed by our 12-month workmanship guarantee, in addition to the manufacturer’s warranty on the equipment installed.

Manufacturer warranties vary depending on the product and brand, with many boilers carrying warranties of up to 12 years. We register all applicable warranties on your behalf and maintain detailed service records, making future support straightforward and hassle-free.

Our commitment is to deliver reliable, long-lasting workmanship, providing complete peace of mind for both letting agents and landlords.